Onboarding

Company Name*
This name will be displayed on invoices issued to your company, if a trading name is specified, the trading name will be used on invoices. (Maximum length – 41 characters)
Do you trade under another name?
- Yes
- No
Trading name*
Trading as (Maximum length – 41 characters)
Phone*
Fax
Website
Company Size*
Market*
Physical Address
Address*
Street address
Address line 2
Address line 2
City*
Province*
Postal code*
Other*
Province / State
Country*
Postal address is the same as physical address*
- Yes
- No
Postal Address*
Please note that for security reasons your IP address will be logged.
Captcha
This is to prevent automated filling of this form by non-humans.

Authorised contacts
An authorised contact is any person authorised to request support from us or to place orders with us.
Primary Contact – Name*
First Last
Mobile Phone*
We require a mobile number if we need to reach the primary contact outside of business hours for an emergency.
Primary contact e-mail address*
Enter Email Confirm Email
Customer portal
The primary contact can access all support tickets and invoices via our customer portal.
Customer portal password.
Please choose a secure password which you would like to use to access our customer portal. Note that we can see this password, please choose a unique password that you do not use elsewhere.
Can all staff members request support?
- Yes
- No
Please note that support requests may incur costs. We recommend that only the primary contact be authorised to log tickets with us.
Additional contacts
First Name Last Name E-mail address Mobile phone

(Optional) Please list up to 3 additional authorised contacts. For large sites (20 or more computers) we require that you list at least one additional contact.

Do you require purchase orders to be sent with support requests?
- Yes
- No
If you specify yes, then we will not start working on a support ticket until a purchase order for the ticket has been received by us. If you choose yes, then we recommend that you include the purchase order with your support request to prevent delays.
Billing contact*
First Last

This is the person to whom we will send invoices and statements and whom we will contact if there are any problems with the account.
Billing contact e-mail address*
Enter Email Confirm Email

Invoices will be sent to this e-mail address.
Additional invoice to e-mail addresses

(Optional) List up to 2 e-mail addresses where you want invoices to be sent in addition to the billing contact.
Is your company VAT registered?*
- Yes
- No
- We are in the processing of registering for VAT
Note that we are VAT registered and as such will charge VAT on all invoices sent to customers. VAT for customers outside South Africa will be ZERO rated.
VAT Registration Number*
Debit order authority
For all monthly recurring services we require that you sign a debit order authority form. Terms and conditions apply.
Would you like to sign a debit order?*
- Yes
- No
Please note the certain services (such as hosting and/or managed services) require that you sign a debit order.
We will send you the debit order form via e-mail.
Questions / Comments
If you have any questions or comments, please list it here.

Ravenscroft Online

First Name	Last Name	E-mail address	Mobile phone

Site name	Physical Address	Telephone nr